Terms & Conditions

Effective Date: 09 September 2025
Last Updated: 09 September 2025

Welcome to print.muscatsooq.com, operated by Custom Cutting and Printing Stickers. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our services.

1. Use of Website

• You must be at least 18 years old or accessing under the supervision of a parent or guardian.
• You agree not to misuse the website for fraudulent or unlawful activities.
• We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Services

• All products are custom-made as per the specifications provided by you.
• Colors, sizes, and designs may slightly vary due to printing processes.
• We reserve the right to discontinue or modify any product without prior notice.

3. Orders & Payments

• All orders placed on our website are subject to acceptance and availability.
• Payments are processed securely through third-party gateways.
• We do not store complete credit or debit card details.

4. Shipping & Delivery

• We aim to deliver within the estimated timelines, but delays may occur due to unforeseen circumstances.
• Shipping charges and estimated delivery times will be shown during checkout.
• We are not responsible for delays caused by courier services or customs.

5. Returns & Refunds

• Since our products are customized, returns or refunds are only applicable if the product is defective or damaged upon delivery.
• Any issue must be reported within 3 days of receiving the product.
• Refunds (if applicable) will be processed within 7–14 business days.

6. Intellectual Property

All content on this website including logos, designs, text, graphics, and images is the property of Custom Cutting and Printing Stickers. Unauthorized use, reproduction, or distribution is strictly prohibited.

7. Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

8. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Sultanate of Oman.

9. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

• 📧 Email: info@muscatsooq.com
• 📞 Phone: +968-77587789‬
• 🏢 Address: Industrial Area, Ghala, Muscat, Oman